DELIVERY & INSTALLATION POLICY

For your convenience, Safat Home offers delivery and installation service to all locations in Kuwait

  • Free delivery service for Furniture and Sanitary & Tiles is available for purchases above KD 100.
  • A delivery fee will apply for invoices below KD 100 on Furniture and Sanitary & Tiles.
  • Furniture installation is free when completed at the time of first delivery.
  • Installation for sanitary and parquet is available with additional fees.
  • Tiles and sanitary products will be delivered to your front doorstep only.
  • Free storage service of up to 60 days is available for Furniture and Sanitary & Tiles.
  • Additional storage fee will apply for each day exceeding the above-mentioned period.
  • To cancel or reschedule your delivery, please call 1838883 at least 48 hours prior to the agreed delivery appointment.
  • Installation will be done in the location that the customer prefers as long as it is safe and sound.
  • If the selected location is deemed unfit, the customer will provide an alternative location.
  • Should our team assess that the location is unfit and may cause damage to the product, the installation team will provide the reasons on the delivery receipt. Installation will be done only after acquiring the customer’s signature relieving responsibility from our team should any damage occur.
  • Not allowed for our installation technicians to install the mirrors on the wall.

Wall Installation Terms and Condition

Wall Installation Consent Letter

• I grant permission for Safat Home Installation Team to drill on my wall for furniture products only.
• I understand that the installation team shall not be responsible for any unexpected damaged that may occur as a result of the installation process including but not limited to; drilling through electrical cables, drilling through water pipes, drilling through gas pipes, chipped wall paint after drilling, etc.
• By placing an order, you hereby acknowledged the terms and conditions and have granted the team to start the installation.

STORAGE FEES

  • Storage for more than 60 days ---- KD 1 per day, per order

DELIVERY & INSTALLATION FEES

  • Delivery & installation of Furniture for purchases less than KD 100 ---- KD 10.
  • Installation of Furniture on second visit ---- KD 20.
  • Delivery of Sanitary & Tiles for purchases less than KD 100 ---- KD 5.
  • Delivery of online orders for purchases less than KD 20 ---- KD 2.